FAQ
Forex brokers FAQs typically address account types, fees, trading platforms, leverage options, deposit and withdrawal methods, customer support channels, regulatory compliance, and educational resources for traders seeking to improve their skills.
General Questions
CFD trading involves buying and selling currencies on the exchange market with the aim of making a profit.
A trading account is an account you open with a broker that allows you to trade financial assets, including currencies.
You can open an account by visiting our website, filling out the registration form, and providing the necessary identification documents.
Trading Questions
Leverage allows you to control a larger position with a smaller amount of capital. For example, 100:1 leverage means you can control $100,000 with $1,000.
A pip (percentage in point) is the smallest price move that a given exchange rate can make based on market convention, usually the fourth decimal place
You can place a trade through our trading platform by selecting the currency pair, entering the amount, and choosing your order type.
We provide flexible leverage from 1:1 until up to 1:3000 depending on the types of account.
The number of referrals is limitless and the more referrals you bring in, the more you will earn.
In forex trading, the spread is the difference between the bid (sell) price and the ask (buy) price of a currency pair.
Swap is an agreement to exchange currency between two foreign parties. The agreement consists of swapping principal and interest payments on a loan made in one currency for principal and interest payments of a loan of equal value in another currency.
Slippage sometimes occurs during economic news releases and the requested price may differ from implementation.
You are allowed to open up to 1 trading account for each type of account. The dormant trading account in 30 days will be disabled and need to inform support to reactivate.
You can start by depositing 25 USD to start trading.
Registration, KYC, and Prohibited Countries
The registration process typically involves filling out an online form with your personal details, such as name, email, and phone number. You may also need to create a password.
– Common documents include:
– A government-issued ID (passport, driver’s license)
– Proof of address (utility bill, bank statement)
– Sometimes, additional documents like tax identification numbers or income proof.
KYC verification can take anywhere from a few minutes to several days, depending on the JT and the completeness of your submitted documents.
KYC is required to comply with regulatory standards and to prevent fraud, money laundering, and other illegal activities
JT require KYC verification to be completed before allowing you to trade or withdraw funds
If your KYC is rejected, JT will usually inform you of the reasons and may request additional documentation or corrections.
JT use encryption and other security measures to protect your personal information. Always check the JT’s privacy policy for details.
Yes, you can usually update your KYC details by submitting new documents, but it’s best to check with JT support for the procedure.
JT may accept alternative documents, such as bank statements or official correspondence. It’s best to check with JT for acceptable forms.
Yes, KYC is generally required for all traders, regardless of their trading volume or account type, to comply with regulations.
The list of prohibited countries can vary by JT but commonly includes:
– United States
– Canada
– Australia (specific regulations may apply)
– Japan
– Iran
– North Korea
– Afghanistan
– Other countries subject to international sanctions or regulations
JT may restrict certain countries due to regulatory compliance, legal restrictions, or sanctions imposed by governments.
Using a VPN to bypass geographic restrictions is not recommended and can violate the JT’s terms of service, potentially leading to account closure.
Account Types
Deposit and Withdrawal
– Common deposit methods include:
– Bank transfers by PSP
– Cryptocurrencies
– Deposit times vary depending on the method:
– Bank transfers (PSP): Instant (by confirmation)
– Cryptocurrencies: Depends on network confirmations, generally within minutes.
– Withdrawal methods often mirror deposit options and may include:
– Bank transfers
– Cryptocurrencies
– Withdrawal processing times can vary:
– Bank transfers: maximum 24h
– Cryptocurrencies: maximum 24h
Yes, JT requires you to complete KYC verification before processing withdrawals to ensure compliance with regulations.
Yes, you can withdraw profits in addition to your initial deposit, provided your account is in good standing and you have met any applicable withdrawal requirements. The checking of trading will be done and if found clear from any manipulation, then we will process the withdrawals. If found any suspicious trading activity, therefore JT have a rights to not pay the profits done from the activities.
JT impose minimum and maximum limits on deposits and withdrawals. These limits can vary by account type and payment method, so it’s important to check with JT.
– JT offer several account types, including:
– **Standard Account**: Generally requires a minimum deposit and offers standard trading conditions.
– **ECN Account**: Provides direct market access with lower spreads, typically for more experienced traders.
– **Bonus Account**: Generally requires a minimum deposit and offers standard Bonus trading conditions.
Consider factors such as your trading experience, capital, strategy, and whether you prefer lower spreads or commission-based trading. Always check the specific features of each account type offered by JT.
– A demo account allows you to practice trading with virtual money. It simulates real market conditions but does not involve real financial risk. Live accounts involve real money and actual trades.
– Fees can vary based on the account type. Common fees include spreads, commissions, overnight fees, and withdrawal fees. Always check the JT’s fee schedule.
– Leverage can vary by account type. Standard accounts might offer higher leverage, while Bonus and ECN accounts may have lower limits. Be aware that higher leverage increases risk.
– JT allow you to switch account types, but this may depend on the JT’s policies. It’s best to check with customer support for guidance.
– Yes, JT have varying minimum deposit requirements for each account type.
– We offer MT5 for all account types.
– We offer deposit bonuses. Check the JT’s promotions page for details.
– Yes, JTs allow you to open multiple account types. This can be useful for managing different trading strategies or risk levels.
Support
You can reach our customer support team via email. Our support is available 16 hours per day.
If you encounter a technical issue, please contact our support team immediately, and we will assist you in resolving it as quickly as possible.
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INFORMATION
Legal Announcement: Jura Trade LTD is incorporated in Saint Vincent & Grenadines as a licensed Business Company under Financial Services Authority with registration number 27005 BC 2023. The website is owned and operated by Jura Trade LTD.
General Disclaimer: Trading CFDs and any financial derivative instruments on margin carries a high level of risk and may not be suitable for all investors, as you could sustain losses. The Company under no circumstances shall be liable to any persons or entity for any loss or damage in the whole or part caused by, resulting from, or relating to any transactions related to CFDs. Jura Trade LTD assumes no liability for errors, inaccuracies, or omissions, does not warrant the accuracy, completeness of information, text, graphics, links, or other items within these materials.
Risk Warning: Trading Leveraged Products such as CFD may not be suitable for all investors as they carry a high degree of risk to your capital. Please ensure that you fully understand the risks involved, taking into account your investments and level of experience, before trading, and if necessary, seek independent advice
Regional Restrictions: JuraTrade does not offer and does not provide services to residents and citizens of certain jurisdictions, including Australia, Canada, the EU and EEA, Japan, the United States of America, and countries sanctioned by the EU.
Registered Address :
Suite 305, Griffith Corporate Centre, St. Vincent and Grenadines